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New organisational structure

27/01/2020

New organisational structure

New organisational structure

With the objective of improving customer service, CAREL has set up a new organisational unit, called After-Sales & Service, headed by Riccardo Bianchi, Group Head of After-Sales & Service. The Customer Solution Team and the After-Sales & Service Sales & Marketing Team both come under this new structure. 

“The primary objective of this organisational unit is to pursue one of the CAREL Group’s main development strategies, strengthening its focus on after-sales and service, areas where the company sees important opportunities for growth”, commented Giandomenico Lombello, Group Managing Director. “We are confident that After-Sales & Service will help us further improve our customer service.

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